Posted on Leave a comment

What Storytelling Does to Keep Entrepreneurs Moving Forward… (and even prevent you from getting stuck)

Writer: Lynn E. Miller and Publicist: Carolyn Barth

What would it be like if entrepreneurs felt stuck when explaining how their business helps customers?

Feeling stuck can happen at the exact moment when an entrepreneur wants to quantify the ROI that they’ve delivered to a specific client initiative.

Feeling stuck happens when you want to attach words to the value you deliver.

We all have moments when getting the right words onto the page, and out of our mouths, doesn’t work. Every time entrepreneurs ask me to interview them about their stories, one comment they make is, “I have the words in my head, but what comes out on paper isn’t as powerful as what I’m thinking—why?

When “getting the words out of your head” becomes a challenge, it feels like your brain is frozen.  All you can think about is what you don’t want to say rather than what you do want to say.

No matter how hard you try to force the words from your brain to the paper and…nothing happens. I experience the same frustration!

To find a solution to this problem, I watched an interview with screenwriter Aaron Sorkin. During the interview, he responded to a question about writer’s block. One strategy he mentions frequently is that he “showers up to eight times a day” to revive his creativity.

Then I thought about the possibility of showering 8 times a day during winter in Chicago—not at all appealing. However, what does appeal to me is the idea of taking 8 breaks during the day. 

That’s when I had an idea. 

What would it be like if we scheduled “storytelling breaks” during the day when we listen to entrepreneurs share their stories? 

Business Leaders who tell a great story:

  • Inspire employees to do something different.
  • Move a group from anger and frustration to calm.
  • Motivate people to adapt to changes in the workplace.

Listening to a great business storyteller is one of my favorite breaks to take when suffering from writers’ block. As soon as I listen to the story about how a problem was solved, it instantly washes away all the thoughts that block my thinking and creativity.

Some of the best storytellers I know are entrepreneurs. They have tons of stories to share about how they overcame obstacles.

Imagine being part of an entrepreneurs’ group where you attend virtual podcasts with business leaders who share personal stories about challenges they experienced while growing their businesses. 

It’s sort of like a book group. After the podcast, the group engages in a brief conversation about the story—the entire activity would take 45 minutes. Soon, that feeling of being stuck disappears and people want to take new actions.

By the time the story ends, a flood of new ideas come to mind quickly and easily. Why?

Good storytellers bring up the full range of emotions. They capture our imagination and, at the same time anger and terrify us. Most importantly, the stories they tell are memorable. I still remember the stories I heard 15 years ago!

How do leaders make stories memorable?

What makes stories memorable goes beyond simply telling the story about what happened. Stories become memorable when meaning is infused into them.

During a recent interview, storytelling consultant/coach and speaker, Jan Sugar, said that using story rather than simply stating the facts in business shifts the feeling within the room. Stories are compelling when they tell the stuff of being human — embarrassment, a close call, an unexpected win, hope, rejection. She says, “Great stories signal that we are alike and in friendly territory.”

If you are someone who is a leader, why would you want to be a good storyteller? How can you find ways to tell the right stories? Most importantly, where can you find a good story to tell?

Well, it’s good for business. Whether you want to sell your product, roll out a new strategy, or have your employees embrace your vision, stories inspire and bring people together.

It turns out that finding stories is not the problem. They’re everywhere. Learning to tell them well is where people get stuck. It takes work and know-how.

To become a good storyteller, ask yourself two questions:

  1. Do I want people we work with to be committed to our company’s success?
  2. Do I want potential customers and partners to experience what makes this company special? 

If the answer is, “Yes,” then ask yourself one more question:

  1. What could change if I shared “untold stories” about how the company overcame obstacles and triumphed?

Jan Sugar answers. “The right story at the right time changes everything.”

Carolyn Barth is the CEO of Digital Content Strategy, LLC. Known as “Carolyn Barth Storytelling” on LinkedIn, she has nearly 20,000 followers. What is her secret?

“The power of a great story helps me work my PR Magic for you (and your brand) to make you famous. It’s the right message, told at the right time, on the right channel using the right media today,” Carolyn Barth adds.

That’s what writer Lynn E. Miller calls “the new narrative.”


Posted on Leave a comment

Join us April 7-13th on our Brāv Continuing Education and Networking Cruise!

Brāv International Networking and
Continuing Education Cruise

*A deposit of $250 per person due September 23, 2018; if going solo, must pay double*

When: April 7 th 2019- April 13 th , 2019
Where: We will leave from beautiful Ft. Lauderdale
Florida, travel to Georgetown, Grand Cayman, then Puerto
Costa Maya, Mexico, followed by Cozumel, Mexico before
returning to Ft. Lauderdale, Florida.
Why?: Because the Brāv International Networking and
Continuing Education Cruise is your opportunity to meet
your continuing education requirements and have the
opportunity to network with Conflict Management
Professionals from across the country.

Costs and Requirements
The costs of the trip are listed per person based on dual

All room categories are on a first come first
serve basis.

*Must have valid, current passport*


Drinking Packages are available on the ship.
The prices include the cruise, port fees, and taxes. They
also include the training package listed within the
description. Meals in the main dining room and at the
buffets are covered, as well as some meals at select
included restaurants on board. This price does not include
premium drinks, airfare, transfers or shore excursions. The
price also does not include travel insurance which is Highly
Recommended. 3

1 Passengers traveling alone and/or who would like three people in a room should contact the travel agent,
Weekend Wanderers, directly at 1 (814) 674-8918 to make arrangements.
2 Companion tickets can be purchased for persons who are traveling with a person taking the training but
do not wish to take the training themselves. They are priced at (SB) $950; (OVB) $850; (OV) $800; and (I)
$750. Priority for rooms is given to rooms where both parties are taking the training.
3 For Travel Insrance please contact Weekend Wanderers at 1 (814) 674-8918 or at

Training Packages
All Travelers (2)
 Introduction to Conflict Management (S)- This course is a primer to those who
are new to the field of Conflict Management or those who are veteran conflict
managers who wish to see what is new.
 Brāv International Events (C)- This course is a description of courses which are
offered by Brāv internationally, including our trips to Australia and Isreal/Europe.

Bronze Level Travelers (5)
 Online Conflict Management (C)- This course explains the growing field of
online conflict managements and how you can use OCM to grow your business.
 Using the Brāv Platform (A)- This course is a training on how to use the Brāv
platform in your business and how it can make your OCM practice more efficient.
 Becoming a Brāv One (A)- This course explains how you can join the Brāv OCM
family, even if you are not intending to be a mediator.

Silver Level Travelers (9)
 Cultural Awareness in Mediation (S)- This course goes through the process of
being culturally sensitive in culturally diverse mediation situations.
 International Mediation Process (C)- This course explains the intricacies of
international mediation for those who are entering into the field.
 Ethics in Mediation (S)- This course highlights the importance of ethics in the
field of conflict management, looking at the situations and solutions that arise
from conflict in the world.
 International Domestic Violence (A)- This course discusses how to deal with
domestic violence in situations where people are being abused by loved ones.

Brāv Level Travelers (13)
 The Mexico Trade Agreement (C)- This course looks at the new US/Mexico
Trade Agreement and possible conflicts arising from it.
 Human Rights In the Modern Era (S)- This course looks at how human rights can
be protected by OCM
 Addressing The Divisive Mind (S)- Mr. Zamor’s masterclass in how the mind works in
 Current Event Class (C)- A class on an event between now and the cruise 4
Each Category includes the classes above. 5
4 Classes are subject to change and replacement by a class of equal or lesser value.
5 (S) Stanley Zamor, (A) Dr. Alli, (C) Dr. Christopher W. Smithmyer
To peruse and pay, please CLICK HERE!

For Questions please contact

Rooms come with two beds*

Actual room may differ from picture*

Posted on Leave a comment

#Infographics – #NegotiationTechniques

Negotiation is the process where interested parties resolve their conflict, agree upon courses of action, bargain for individual or collective benefit, and / or attempt to create outcomes which serves their mutual interests.

In negotiation the disputants resolve their differences outside the  court by entering into negotiation. There are no rigid rules, technicalities and complicated procedures.

Posted on 2 Comments

Recent developments in ODR – Brāv attends conference in Liverpool, UK

ODR is certainly growing. There has been a review of the court system recently in the UK and Lord Justice Briggs has recommended reforms, which may promote the use of ODR. The proposals involve taking the court system online and so reducing the need for live hearings. It is proposed that there will be 3 stages. The first – a largely automated service for identifying issues; the second conciliation

and case management by case officers; the third – resolution by judges. Once the issues have been identified there will be a negotiation stage where attempts will be made to settle the dispute. Finally the matter, if unresolved, will proceed to be heard before a Judge but this will be done largely on the papers and it is unlikely there will be any need for the parties to physically attend Court. It may not even be necessary for the parties to be present at the same time. It is my understanding that at present the proposed new system will be limited to monetary claims up to £25,000. However, this limit may be moved upwards in time. Whilst the new system will not ban the involvement of lawyers part of the driving force behind the reforms is to avoid the necessity for lawyers thus providing access to justice for those who cannot afford to pay for legal representation. Accordingly, it is proposed that the new system will be straightforward so lay clients can navigate it without the assistance of lawyers and that there will be court staff available to explain the operation of the system. It may be that the early stages of the new system will allow for the use of ODR neutrals to try to settle the dispute.

We have recently seen the implementation of directives from the EU which will also no doubt provide new opportunities for ODR neutrals. The recent directives oblige businesses to provide consumers with the details of a mediation provider when a complaint is made. In addition, those businesses which trade online are obliged to put on their website the details of an ODR provider. It is my understanding that the UK government has approved certain specified mediation providers for this purpose. It remains to be seen whether many consumers will want to use this service but it is certainly hoped they will, although there is no obligation on businesses to agree to refer the matter to mediation as the obligation is only to provide the details of a suitable mediation provider (but not actually to use it).

These issues were discussed at a recent conference I attended on behalf of Brav in Liverpool, UK last month entitled “Online Dispute Resolution-Justice Re-imagined​”. Indeed, Lord Briggs addressed the conference being the keynote speaker. The EU Directive was mentioned although it was noted that use of the ODR remains limited, as it seems many businesses have failed to comply with the EU Directive. However, it is anticipated that the use of ODR by consumers will increase over time as more businesses become aware of the requirements of the EU Directive.

The conference drew speakers from all over the world covering a wide range of subjects. It is apparent that ODR is being implemented worldwide. Indeed, we even heard about how the Chinese are implementing ODR into their legal system. I can’t wait for the next conference…

Greg Rance

Brāv Online Mediator

Posted on 4 Comments

Six Reasons To Choose Mediation To Resolve Your Dispute On Separation.

There are a number reasons why people turn to mediation to  resolve disputes.

Mediation is a way of reaching resolution of a problem with the minimum of confrontation and hostility and without the ill feeling and hurt that can often follow a court case which, by its very nature, will result in a winner and a loser.

Mediation helps parties to come to an agreement in a neutral setting.

Civil and commercial mediation generally begins with all parties in the same room and, because communication is direct rather than through solicitors’ letters, this encourages understanding and cooperation. Smaller sessions may also be appropriate. Family mediation begins with individual sessions but soon moves on to joint meetings where issues can be explored and solutions identified.

Mediation discourages confrontation and promotes cooperation by focusing on the shared nature of the problem, rather than the entrenched positions into which parties may have settled. This can be absolutely vital if there will be an enduring relationship between the parties after the dispute at hand has been resolved – for example, in family and neighbourhood disputes or those between employee and employer or student and school.

Below are six reasons to choose mediation to resolve your dispute on separation.

1. Cost
Mediation costs a fraction of the amount of a court case. In civil mediation the costs are agreed in advance by all parties and are based on the estimated length of the mediation session and whether facilities are to be provided. These costs are split between the participants, generally half each. Family mediation is a little less predictable, but generally speaking all the issues have been resolved within 5 or 6 sessions, often fewer.

2. Speed
Everyone who is familiar with the courts or reads the newspapers regularly will know that legal cases take an incredible amount of time to come to trial. Mediation is arranged at the mutual convenience of participants and is invariably much quicker.

3. Time
The wait for a court date is a long one. The courts are extremely busy and it can be months between hearings. Your lives are left on hold pending a further court date. In addition, in a children case, if you need a CAFCASS report they can take 16+ weeks. Reports from other experts can take as long, if not longer.

4.Court proceedings are stressful. The nature of the process is adversarial. Correspondence is frequent, there is much documentation. Few relish the prospect of being cross-examined by experienced counsel.
Perhaps the final benefit of mediation is its cost in comparison to litigation. Legal action is very expensive and the higher in the legal process the case proceeds, the bigger the bill.

5.Control over the situation

You decide the issues you want to talk about and the priority. You are able to make offers and suggest proposals for agreement which are without prejudice – if the mediation fails, the Judge won’t know the concessions you were prepared to make to reach an agreement in mediation. You can take a break if the mediation gets too much and step out of the meeting. You decide how many meetings you need to have, and when. Ultimately, an agreement reached is one decided by you, with the concessions you are prepared to make.

With Court, the Judge, who doesn’t know you, your children, your ex – decides the future for your family.

6, Less confrontational
The mediation process tends to be less confrontational and less antagonistic than the alternatives. That is the best to resort to solve dipute matters with dignity.

Contact Brav,for further details. We’re here to help you out.